Monday, November 29, 2010

$25 Kenny Chesney Tickets By Mistake In Philadelphia

Ticketmaster recently made a very large boo boo and it's the Philadelphia Chesney fans who are getting the short end of the stick.

Ticketmaster recently sold tickets for Kenny Chesney's June 18, 2011, concert in Philadelphia for the awesome price of $25.  Now it's saying ooops, that there was a "pricing error" and the tickets were supposed to actually have been sold for $99.50 a piece.

Well instead of just sucking it up and honoring their mistake, Ticketmaster has decided to apologize and give people the opportunity to get a refund or pay the difference and get their tickets at the nearly $100 price. From an email that was sent out to the people who bought the $25 tickets...

Dear Kenny Chesney Fan,
On behalf of Lincoln Financial Field, we regretfully inform you that there was a pricing error on your tickets for:
Kenny Chesney
Lincoln Financial Field
June 18th, at 4:30PM

Unfortunately, the wrong price was placed onto the system due to an inadvertent error by the venue's box office. The ticket price you paid was $25.00, plus applicable service charges, however the correct price for your seats is $99.50, plus applicable service charges.

What do I need to do?
If you'd like to keep these seats for the show, please reply to this email by December 3rd at 7:00PM EST with authorization to charge your credit card the correct price (an additional $74.50 per ticket purchased), and please include the following account number x-xxxxx. Your current tickets will still be valid for use on the day of the show.

Prefer a refund? You don't have to do anything – if we don't hear from you by December 3rd at 7:00PM EST, we'll refund your card the full amount automatically. If you prefer a refund, please discard the tickets we sent you – they will be canceled and won't get you in.

Please accept our sincere apologies for this error.
Ticketmaster Fan Support

The tickets went on sale November 13th but the exact amount of tickets bought at the wrong price is unknown.  Considering that the stadium holds 70,000 people, the amount could be huge. 

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