Ticketmaster recently sold tickets for Kenny Chesney's June 18, 2011, concert in
Well instead of just sucking it up and honoring their mistake, Ticketmaster has decided to apologize and give people the opportunity to get a refund or pay the difference and get their tickets at the nearly $100 price. From an email that was sent out to the people who bought the $25 tickets...
Dear Kenny Chesney Fan,
On behalf of Lincoln Financial Field, we regretfully inform you that there was a pricing error on your tickets for:
Lincoln Financial Field
June 18th, at 4:30PM
Unfortunately, the wrong price was placed onto the system due to an inadvertent error by the venue's box office. The ticket price you paid was $25.00, plus applicable service charges, however the correct price for your seats is $99.50, plus applicable service charges.
What do I need to do?
If you'd like to keep these seats for the show, please reply to this email by December 3rd at 7:00PM EST with authorization to charge your credit card the correct price (an additional $74.50 per ticket purchased), and please include the following account number x-xxxxx. Your current tickets will still be valid for use on the day of the show.
Prefer a refund? You don't have to do anything – if we don't hear from you by December 3rd at 7:00PM EST, we'll refund your card the full amount automatically. If you prefer a refund, please discard the tickets we sent you – they will be canceled and won't get you in.
Please accept our sincere apologies for this error.
Ticketmaster Fan Support
The tickets went on sale November 13th but the exact amount of tickets bought at the wrong price is unknown. Considering that the stadium holds 70,000 people, the amount could be huge.